Services
The services your supplier provides should be a key differentiator in why you do business with them.
At H. J. Oldenkamp, we make every effort to not only provide the best service in the industry, but to continually improve upon our services. Whether your business values our overall customer service efforts, our logistics and warehousing expertise, our comprehensive sales and product training, or other services that distinguish us from our competition, our mission is to provide you with the services you value most – and provide them better than anyone in the industry.
We are committed to being a knowledgeable resource to the architect, designer, contractor, dealer, fabricator, and facility management communities. We strive to provide the highest quality products and latest knowledge on how to best utilize the products we represent in the commercial and residential build environments. The following are some of the key services provided by
H. J. Oldenkamp. If there is a service you need, but we are not providing, please Contact Us. Your feedback is very important to us.
Customer Service
- Long-standing commitment to deliver best customer service possible
- Convenient hours for customers to place orders and for customers to pick up products
- Technical support for all our products
- Commitment to accommodating our customer’s needs whenever feasible
- Contact Us Today
Phone: (586) 756-0600
Toll Free: (800) 462-6047
Fax: (586) 756-1045
Wholesale Showroom
- Located in Royal Oak, Michigan
- Kitchen and bath displays featuring our cabinet and countertop options
- Cabinet Selection Centers which exhibit a vast array of door styles and finishes
- Surface sampling devices for assistance in product selections
- Although we don’t service the general public, your clients are welcome to accompany you
- Visit Oldenkamp Showroom
4850 Coolidge Highway
Royal Oak, MI 48073
Monday – Friday 8am – 5pm
Architect/Designer/Specifier Services
- Design assistance, specification writing assistance, and product selection assistance
- Budgetary quoting and pricing
- Project referrals and reference for all our products
- LEED and FSC information
- CEU Presentations and Lunch & Learn Sessions
Delivery & Warehousing
- 100,000 square feet of warehouse area in southeast Michigan and 20,00 square feet in our Madison, AL location
- Multiple delivery days to Michigan, Ohio, Indiana, Alabama, Florida, Kentucky, Mississippi, and Tennessee
- 1st floor, indoor jobsite delivery available
- In-stock cabinetry in popular colors and wood species
- 100+ colors of Corian® Solid Surface sheets, over 50 colors of Corian® Quartz slabs, and 15+ styles of Corian® sinks/lavatories in inventory
- Arborite Decorative Laminate sheets in inventory
- Staging for your entire cabinet job for up to 30 days and delivery when you really need it
- Factory direct delivery for qualifying projects – reducing shipping costs and lead times
Customer Credit
- Credit manager is available to help qualifying customers with our credit application process
- Assistance with the commercial lien and bonding procedure and processes
Samples & Literature
- Up to date samples & literature are in stock and ready for delivery or conveniently available for pick-up
- Samples of all our countertop and surfaces products in many different shapes and sizes
- Cabinet wood chips, sample doors, and sample door fronts (DFA’s) for all our cabinet lines
- Sampling devices, wall boards and selection centers are available for many of our products, helping our customers to display their samples in an attractive and efficient manner
Sales & Product Training
- Delivery of qualified CEU presentations
- “Lunch & Learn” Product Training Sessions, convenient for both you and your staff
- Coordinate / facilitate manufacturer sponsored training sessions
- Deliver fabrication training for our countertop products
- Individual or group training sessions can be done conveniently at your location
Design Assistance
- Convert hand-drawn designs to electronic floor plans, elevations, perspectives and product lists
- Prepare floor plans, elevations and cabinet lists for multi-unit projects
- Provide take-offs of architectural drawings for commercial plans
- Give fabricator recommendations for all our surfacing products
- Share 2020 e-catalogs for our cabinetry products through our website
Sales & Marketing Support
- Lead generation and sharing – helping drive more potential clients to your door
- We offer display and mockup support for our cabinet and surfacing offerings
- We provide product promotions and specials on many of our products at different times throughout the year – helping you capture more business during the various consumer buying cycles
- Advertising advice and support
- Home Show support
- Qualifying customers can participate on our Retailer Locator page
Multi-Unit Housing Services
- Jobsite assistance – measuring, product and design recommendations for cabinets & countertops
- Design assistance – including take-offs and providing floor plan and elevation drawings
- Project quoting using multiple cabinet and countertop options for budgetary planning
- Warehousing, staging and jobsite delivery of products