HJ Oldenkamp, a Michigan based wholesale distributor of interior building products including Cabinetworks/Merillat Cabinetry and DuPont Surfaces is seeking an outgoing, detail oriented individual to work as Design Support in our Showroom with Remodelers, Builders and Multi-unit customers on kitchen and bath sales and design.
Job responsibilities include but are not limited to:
- Greet walk-in clients and determine how to best assist them
- Answer phones and direct calls
- Work directly with clients in showroom referred by contractors to make selections, answer
- questions and offer design solutions
- Work with walk-in clients who do not have contractors (Contractor referral program)
- Work with Sales Associates and HJO account holders/contractors to provide 2020 designs,
- renderings, floor plans, selection sheets and any other documents needed to help close a sale
- Help maintain the HJO Showroom Displays, Cabinet and Countertop Selections Centers, Sample & Literature Walls, Front Desk Area, Conference Room, and Front Kitchen Area
- Work with Marketing Team as needed on various projects
- Track all visitor activity in HJO’s Contact Management System (ACT)
- Assist HJO Design Team with kitchen and bath designs, presentations, and samples
- Work with Customer Service Team to help HJO account holders place orders
- Assist prospective new customers with filling out application forms and submitting to the Accounting Team
- Execute various projects and tasks assigned in a timely manner
Requirements:
- Ideal candidate should have 1-3 years of previous retail or customer service experience
- A college degree or some college is a plus
- Must have reliable transportation
- Must be able to work full-time in the office Monday – Friday (8:00am – 5pm)
- Ability to problem solve while maintaining a positive, can-do attitude
- Must possess strong time management skills and be able to handle multiple projects
- Proficient in Microsoft Office including Excel, Power Point and Word and ACT!
- 2020 Design knowledge is required
- Previous Kitchen and Bath Design, Cabinetry and Architecture or Design experience is strongly desired.