Kitchen & Bath Design Support

HJ Oldenkamp, a Michigan based wholesale distributor of interior building products including Cabinetworks/Merillat Cabinetry and DuPont Surfaces is seeking an outgoing, detail oriented individual to work as Design Support in our Showroom with Remodelers, Builders and Multi-unit customers on kitchen and bath sales and design.

Job responsibilities include but are not limited to:

  • Greet walk-in clients and determine how to best assist them
  • Answer phones and direct calls
  • Work directly with clients in showroom referred by contractors to make selections, answer
  • questions and offer design solutions
  • Work with walk-in clients who do not have contractors (Contractor referral program)
  • Work with Sales Associates and HJO account holders/contractors to provide 2020 designs,
  • renderings, floor plans, selection sheets and any other documents needed to help close a sale
  • Help maintain the HJO Showroom Displays, Cabinet and Countertop Selections Centers, Sample & Literature Walls, Front Desk Area, Conference Room, and Front Kitchen Area
  • Work with Marketing Team as needed on various projects
  • Track all visitor activity in HJO’s Contact Management System (ACT)
  • Assist HJO Design Team with kitchen and bath designs, presentations, and samples
  • Work with Customer Service Team to help HJO account holders place orders
  • Assist prospective new customers with filling out application forms and submitting to the Accounting Team
  • Execute various projects and tasks assigned in a timely manner


  • Ideal candidate should have 1-3 years of previous retail or customer service experience
  • A college degree or some college is a plus
  • Must have reliable transportation
  • Must be able to work full-time in the office Monday – Friday (8:00am – 5pm)
  • Ability to problem solve while maintaining a positive, can-do attitude
  • Must possess strong time management skills and be able to handle multiple projects
  • Proficient in Microsoft Office including Excel, Power Point and Word and ACT!
  • 2020 Design knowledge is required
  • Previous Kitchen and Bath Design, Cabinetry and Architecture or Design experience is strongly desired.