H.J. Oldenkamp, a Michigan-based wholesale distributor of cabinets and countertop surfaces/building products located in Royal Oak, MI is seeking an outgoing, detail-oriented individual to work as a Kitchen and Bath Design Specialist. This is a full-time onsite/in office position (Monday – Friday from 8am -5pm).
The Design Specialist is responsible for the direct interaction with customers seeking creative assistance in designing kitchens and baths as well as providing information about our products and services.
Key responsibilities of the position include but are not limited to:
- Primary focus on Residential customers, including Contractors, Builders, Designers and Remodelers and their clients
- Provide hands on design solutions to ensure layout/product fits their vision and budget.
- Work directly with our Outside sales team and customers to provide design services
- Work directly with walk-in customers and homeowners in need of design and products; align them with one of our contractors and/or fabricators as needed.
- Specify counter tops, vanity tops, shower surrounds and/or coordinate with fabricator to use our products.
- Using latest technology, generate and present plans, views, elevations and renderings to clients and homeowners.
- Complete Design Packets for Outside Sales Team
- Assist prospective new customers by filling out application forms and submitting them to Accounting Team
- Work with Customer Service Team to help HJO Sales Team and customers to place orders.
- Track and follow up with sales using CRM program
- Execute other various projects and tasks assigned by management in a timely manner
Requirements:
- College graduate or equivalent work experience in Interior Design, Architectural or Construction field
- Minimum of 3 years of experience in Kitchen and Bath Design and/or Sales role working directly with customers (knowledge of installation is a plus)
- Ability to work with many different personalities
- Working knowledge of multiple cabinet brands (Merillat, Masterpiece, Fabuwood and Kith) is a plus
- Proficiency in Microsoft Office, 2020 Design (Design Live) software and CRM programs (Proton)
- Excellent communication skills (verbal and listening)
- Proactive problem-solving ability
- Ability to self-manage and maintain multiple projects at a time.
We are an EOE and we participate in E-Verify